California Consumer Privacy Act (CCPA) Policy
Last Updated: June 9, 2026
This notice is provided for residents of the State of California in accordance with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). It explains the rights California residents may have regarding their personal information and how those rights may be exercised.
This notice supplements the information contained in our Privacy Policy and applies only to visitors, users, and customers who reside in the State of California.
Categories of Personal Information We Collect
In the past 12 months, we may have collected the following categories of personal information:
Identifiers
Examples include:
Name
Email address
Phone number
Billing address
Shipping address
IP address
Commercial Information
Examples include:
Products viewed
Products added to cart
Products purchased
Products returned, exchanged, or canceled
Order history and transaction records
Internet or Electronic Activity Information
Examples include:
Browsing activity
Website interactions
Device information
Browser information
Referral information
Pages viewed and time spent on the website
Payment Information
Examples include payment transaction confirmations and payment method details processed through secure third-party payment providers.
CaseNobelle does not store full credit or debit card numbers.
Customer Support Information
Examples include:
Emails
Contact form submissions
Return requests
Order-related messages
Support communications
How We Use Personal Information
We collect and use personal information for business and operational purposes, including:
Processing and fulfilling orders
Providing customer support
Communicating regarding orders, shipping, returns, refunds, and services
Operating and improving website functionality and performance
Preventing fraud, unauthorized transactions, and security risks
Complying with legal, tax, accounting, and regulatory obligations
Sending marketing communications where permitted
Measuring website performance and advertising effectiveness
Sharing of Personal Information
We may disclose personal information to service providers and third parties that support our business operations, including:
Shopify, to operate and host the online store
Payment processors, including Shopify Payments and PayPal
Shipping and fulfillment partners
Customer support tools
Email and communication service providers
Analytics and marketing providers
Fraud prevention and security providers
Legal or regulatory authorities, where required by law
We do not sell personal information in the traditional sense of exchanging personal information for monetary compensation.
However, certain technologies, such as analytics tools, advertising tools, cookies, pixels, and similar technologies, may be considered “sharing” or a “sale” under California privacy laws.
Your Rights Under the CCPA
California residents may have the following rights:
Right to Know
You may request information about the categories and specific pieces of personal information we have collected about you.
Right to Access
You may request a copy of the personal information we have collected about you.
Right to Delete
You may request deletion of personal information we have collected about you, subject to legal and operational exceptions.
Right to Correct
You may request correction of inaccurate personal information.
Right to Opt Out of Sale or Sharing
You may request that your personal information is not sold or shared for advertising or certain third-party tracking purposes, as defined by California law.
Right to Non-Discrimination
You will not be treated differently or denied goods or services for exercising your privacy rights.
How to Submit a Request
To exercise your rights under the CCPA/CPRA, please contact us using the information below.
Please include enough information for us to review, identify, and process your request. We may need to verify your identity before completing the request.
Do Not Sell or Share My Personal Information
California residents may request that their personal information not be sold or shared for advertising or certain third-party tracking purposes.
To submit a request, please contact us using the contact information below and include the subject line:
“Do Not Sell or Share My Personal Information Request”
Authorized Agents
You may designate an authorized agent to submit a privacy request on your behalf.
We may require verification of both your identity and the agent’s authority before processing the request.
Contact Information
For questions about this CCPA Policy, privacy rights, or California privacy requests, you may contact us using the details below:
Store Name: CaseNobelle
Company Name: NEXVORA INNOVATIONS LIMITED
Company Number: 80415712
Company Address: Unit 1603, 16/F, The L. Plaza, 367-375 Queen's Road Central, Sheung Wan, 000000, Hong Kong
E-Mail: support@casenobelle.com
Phone Number: +1 917 994 9912
Contact Form: Click Here
Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time – EST/EDT)
Saturday and Sunday: Closed
Response Time: Our customer support team typically responds within 24–48 hours on business days.





